CORT is in search of a dedicated Rental Consultant to be a part of their vibrant team. They desire an individual who can foster relationships with clients and generate furniture rental agreements. This can be achieved in the showroom, through phone calls, email, social media, and with online customers. They want a Rental Consultant who can assist those in transition. This involves selecting furniture, organizing delivery, and responding to queries about CORT’s operations. Comforting clients during challenging times is a priority.
Rental Consultants field inbound sales and service inquiries from customers. This includes handling phone calls, online chats, SMS, and cases. They’re tasked with updating customer records in the CMR and meeting sales and service objectives. They also have the duty of providing an excellent customer experience. Rental consultants have added responsibility when it comes to the management of a rental showroom location.
The position is full-time and based in the CORT showroom. Compensation ranges from $27.00 to $29.00 per hour. Work hours are 9 a.m. to 6 p.m., Monday through Friday.
CORT employees enjoy perks such as weekly pay, set hourly schedules without late-night or Sunday shifts, and comprehensive health insurance available the month following their hire date. Other benefits include a 401(k) retirement plan with company match, paid vacation and sick days, and company-paid disability and life insurance. Reimbursement of tuition fees and employee discounts are also offered. It’s a chance to work with an experienced team and have opportunities for career growth and mentorship.
Rental Consultants are in charge of every aspect of the lease project lifecycle, from quote to lease execution. This includes conducting all transactions specific to the region and utilizing technology and Salesforce for sales. They should meet productivity goals while working online and demonstrate professional communication skills with customers. Other tasks include managing relationships with clients and keeping stakeholders updated. They are expected to provide logistical support and coordinate with other departments to meet lease requirements.
For applicants, customer service or sales experience is a plus, especially multitasking in a fast-paced environment and successfully engaging with diverse clients. Having worked in multi-housing, retail, hospitality, home staging, or furniture sales is a bonus.
CORT is a part of Warren Buffett’s Berkshire Hathaway and is a leading provider of transition services in the business. They operate in numerous countries and offer comprehensive services unmatched by other furniture rental companies. Additional information can be found at https://www.cort.com.
CORT supports the use of the E-Verify program and only accepts applications from individuals eligible to work for any employer in the US. No deadline is set for this application, it will be open until all positions are filled or a high volume of applicants is received. CORT is an Equal Employment Opportunity/Affirmative Action employer supporting Vets and Disability.