Linden Creek is on the hunt for a Client Experience Coordinator to join their team in Raleigh. The new hire will have the responsibility of guiding clients through a smooth, comprehensive design experience. They will act as the main point of contact between the client and the internal design team who handle all design work. The key to this role is to ensure open communication, considerate coordination, and a professional experience from the beginning idea stage to the final selection and implementation.
The ideal candidate for this role is someone who flourishes in a client-facing environment. They should take pride in providing an outstanding, personalized service. They need to be highly driven, eager to learn, and passionate about the chance to advance within the interior design industry while supporting gorgeous, purposeful spaces. If they enjoy working hard, creating relationships, and being part of a design-focused brand, this role offers significant influence and opportunity for advancement.
As a valuable design and client-facing resource in the Raleigh market, the Client Experience Coordinator must blend an excellent customer experience with efficiency. They will work closely with both the Director of Interior Design and the Interior Design Operations Manager. It is important to note that this is an in-office role located at the Raleigh, NC office (ZIP 27615).
Linden Creek is a rapidly expanding national franchise and a trailblazer in the luxury home staging and design industry. Their head office is in Raleigh and they serve some of the most dynamic and challenging real-estate markets across the nation. They are known for their forward-thinking design perspective and mindful approach to elevated everyday living. They create spaces where luxury feels inviting, deliberate, and achievable.
The Client Experience Coordinator’s tasks will involve guiding clients through the comprehensive design process, providing a thoughtful, refined and highly customized experience. They will be a trusted contact and design partner, interpreting client needs and preferences into uniform, brand-approved design solutions. They will coordinate design selections such as furnishings, finishes, fixtures, and décor, and offer creative solutions that align with project goals, schedules, and budgets.
They will collaborate closely with internal teams and vendor partners to coordinate selections, timelines, and deliverables. They will build and maintain strong relationships with Raleigh-area clients and vendors. This role will uphold Linden Creek’s design aesthetic and brand guidelines across all relevant projects.
The role requires a minimum of 5 years experience in a client-facing role, preferably in residential interior design. The candidate should have the ability to manage multiple projects and deadlines, be an effective communicator and have high attention to detail. The ideal candidate would also have a strong work ethic, be proactive and resourceful and have a deep appreciation for design.
This is a full-time role, based in Raleigh, NC. The expected hours are 40 per week, Monday to Friday. Benefits include paid time off. The role requires the ability to commute to Raleigh, NC 27615 and is an in-person role.