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General Manager – Confidential (Sterling, VA 20166)

A private equity firm with a focus on furniture staging companies is seeking a General Manager to oversee operations, sales management, client engagement, and team leadership. The role requires strategic planning for business growth, operational oversight, client relationship management, financial management, marketing and branding, compliance and risk management. Benefiting from....

The private equity firm they are working for is focused on obtaining and blending furniture staging companies to create strong, capable businesses. They aim to grow and expand their portfolio by improving operations and pushing for growth in the home staging sector.

They are currently in search of a proactive and highly organized General Manager. This person will oversee daily operations, sales management, client engagement, team leadership, and warehouse operations. This role is crucial for encouraging revenue growth, operational efficiency, client satisfaction, and overall profitability.

The responsibilities of this role include strategic planning and business growth. This involves creating and implementing business strategies to widen the client base. Setting revenue goals, pricing structures, and service packages are also part of the job. The candidate will also need to identify new market opportunities, partnerships, and revenue streams and monitor industry trends and competitor activity.

In terms of operational oversight, the General Manager will control day-to-day operations, including project scheduling, logistics, and team performance. They will need to ensure smooth execution of staging and design projects from consultation to completion. They will also be expected to make workflow improvements to increase efficiency and cost-effectiveness, and maintain inventory control with warehouse organization.

Client relations and sales management involves building and maintaining relationships with real estate agents, developers, and homeowners. They will also need to handle high-profile client accounts and resolve escalations. They will oversee proposals, contracts, and pricing negotiations. It’s important for them to ensure high client satisfaction and secure repeat business.

The designated person will also need to recruit, train, and manage staging designers, logistics staff, and administrative personnel. They will also need to encourage a positive team culture with clear performance expectations. It will be part of their duty to conduct regular meetings to align team efforts with business goals, as well as develop incentive programs to encourage employees.

Financial management is a large part of the role. The candidate will be tasked with monitoring budgets, expenses, and profitability. They will approve purchases for furniture, décor, and equipment. They should aim to optimize cost control without sacrificing quality. They will need to review financial reports and adjust strategies accordingly.

Further responsibilities extend to marketing and branding. They will need to collaborate with the marketing team to showcase projects and services. They should ensure significant online presence via social media, websites, and portfolio updates. Overseeing professional photography and content creation for staged properties falls under this. They will represent the company at networking events and industry conferences.

Another part of the role will be compliance and risk management. They will have to ensure projects comply with safety and insurance regulations. Managing contracts, legal agreements, and risk mitigation strategies will also be imperative. They will handle dispute resolution with clients, vendors, and team members.

To qualify for the role, the candidate will need a minimum of 3-5 years of management experience. This should preferably be in staging, interior design, logistics, or related sectors. Proven experience managing sales teams and client-facing roles is required. They must have strong operational management skills, including inventory control, budgeting, and logistics coordination. Excellent interpersonal, communication, and leadership skills are also vital. They should be familiar with the home staging, real estate, or interior design markets. They need to have the capacity to thrive in a fast-paced environment with concurrent projects. While a Bachelor’s degree is preferred, equivalent experience will also be considered.

The position offers a competitive salary and benefits package. There is an opportunity to lead and shape the operations of a growing portfolio of furniture staging businesses. The firm promotes a cooperative and supportive work environment with potential for career growth and advancement. Pay is listed as between $68,000.00 – $70,000.00 per year. It is a full-time position with an 8-hour shift. Candidates will also benefit from paid time off and training.

The ability to commute to Sterling, VA 20166 is required. There is a potential need to relocate before starting work, which should be considered. The work expected is in-person.

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