Client Care Coordinator

Seattle Staged To Sell & Design is an acclaimed organization active in the home staging and interior design sector since 2005. They are renowned for working with real estate agents, builders, and homeowners. Their collaborative and supportive environment is underlined by their motto, "Together, we can," which has fostered a loyal workplace with high employee retention.

They are on the lookout for an independent, career-driven Administrative Assistant to manage their Client Care department. The role demands a knack for building relationships, staying organized, and dealing with intricate scheduling in a fast-paced environment.

Candidates will appreciate the career progression route, the creative atmosphere, and the company's mentorship program. They also boast robust employee benefits, a celebrated reputation, and a solid stance in the staging community.

Ideal candidates can skillfully manage dynamic schedules, find solutions to problems, and coordinate various operations. Persons who can authentically engage with clients and have an innate zest for customer service will thrive in this environment. The position demands a strategic mindset, prioritizing capabilities, and a robust experience in home staging, real estate, or marketing is a notable bonus.

The Administrative Assistant role is primarily focused on office-based work; however, once fully acclimated, some hybrid flexibility will be available. The preference is for full-time candidates, but part-time will be considered given the candidate's flexibility to cope with full-time hours when necessary.

The successful hire with duties including efficient problem-solving in a fast-paced environment and managing inquiries, client support and, ensuring an excellent customer experience. Additional responsibilities include prompt responses to client inquiries, tracking and updating sales activities, nurturing client relationships, and administrative process duties.

As with any small organization, they may need the candidate to take on additional tasks when required.

To excel in this position, previous experience in administrative roles, excellent communication skills, superior problem-solving capabilities, client care, and customer service experience are a must. Preferred skills include proficiency in CRM software, Google Workspace, and project management tools. An AA or BA degree in business, marketing, or real estate and PM certification is considered a plus.

The work environment is fast-paced and creative, requiring quick adaptability and problem-solving abilities. For the right candidate, this position carries the potential for growth into a Client Relations Manager role.

In terms of benefits, full-time employees can expect medical, dental, and vision insurance, short-term disability coverage, a 401(k) with company contributions, generous paid vacation and PTO, performance-based bonuses, employee discounts, and room for growth.

The position is preferably full-time and includes working Monday - Friday - 8:30-5:00, with a pay range of $24.00 - $31.00 per hour, depending on experience.

Please note, they always conduct background checks and that applicants should verify their commute before applying.