A capable Executive Administrative Assistant/Scheduler is required to support both the staging design team and client care operations. The ideal person for this role is someone who is extremely organized, attentive to details and comfortable in quick-paced environments. Being excellent at managing complex calendars and interacting with clients is essential, along with the ability to juggle various projects and clients. Experienced candidates are preferred due to the need for good judgment, consistency, and a resourceful mindset that can confidently accommodate numerous moving parts.
This multifaceted role involves providing support to numerous departments and handling multiple active projects each month. The perfect candidate derives satisfaction from being the company’s representative to clients and making a significant contribution to the client experience, team efficiency, and the company’s success. This role requires keeping calm under pressure and comfortably handling various moving parts.
Relevant qualifications include at least 2 years of experience in administrative support, scheduling, client care, project coordination, or inside sales support. The candidate should possess strong communication skills and have excellent organizational, time management, and multitasking abilities. Proficiency in G-Suite, CRMs, and scheduling tools is necessary, with experience using VOIP systems considered a bonus.
The role involves maintaining strong relationships with clients through prompt, professional, and supportive communication, explaining clearly the company’s services, policies, and contract terms. The job demands managing client expectations from the get-go right to the conclusion. They will also be responsible for extending their adept communication skills to relevant departments regarding client queries.
The position involves taking full responsibility for scheduling all staging and interior design-related appointments and streamlining these appointments to facilitate efficiency. Scheduling must be strategic and the individual is expected to collaborate with department heads to ensure accurate scheduling.
Assisting with the sales and CRM process and conducting inbound sales processes, monitoring CRM activity, and managing cold inquiries for additional outreach is also part of the role.
The individual will also serve as the communication hub, ensuring the distribution of critical project information across departments.
The position involves troubleshooting real-time scheduling and access problems or client concerns with innovation and efficiency. The individual will collaborate with internal teams to solve challenges in a way that offers clients a seamless and positive experience.
Flexibility in working hours is anticipated, with the role being open to both full-time and part-time candidates. The company prefers someone who is committed and has the potential to be a long-term team member.
Working with Seattle Staged to Sell rewards the chosen candidate with the opportunity to join a group of passionate, creative professionals. The work involves making significant contributions to easing the stress of moving and supporting families through major life transitions. The benefits package includes Health, Dental, and Vision Insurance, along with 401(k) matching, paid time off, and employee discounts among others.
The job is based in-person in Seattle, WA with an hourly pay of $26.00 – $31.00 and expected working hours of 20–40 per week.