Vesta Home, a premier furniture distribution and luxury home staging company, is known for transforming spaces into luxurious havens. They offer exceptional service to clients and their mission is to deliver excellence with every piece of furniture they handle. They are inviting applications to join their team and contribute to their legacy of creating beautiful, inspiring spaces.
The role they have open is to be responsible for coordinating the scheduling and dispatching of Logistics field crews. The Dispatcher will play a pivotal role in ensuring that the designers and customers receive install crews and deliveries on time. The efficient management of delivery schedules and routes using excellent organizational skills and effective communication is essential for a high level of customer satisfaction.
For someone to succeed as a Dispatcher at Vesta Home, they should have experience in scheduling and dispatching, with strong communication and multitasking abilities. The job will involve coordinating the scheduling and dispatching of install/delivery teams, optimizing delivery routes, and communicating with Logistics teams about instructions, updates, and any issues or concerns.
The Dispatcher will also need to handle customer inquiries related to delivery schedules, tracking, and order updates professionally and promptly. They will be responsible for maintaining accurate records of delivery schedules, routes, and customer interactions. They will need to work together with the warehouse team to ensure the availability of products for scheduled deliveries.
The role also involves monitoring delivery progress and addressing unexpected situations that might arise. The Dispatcher will use GPS tracking software systems and other tools to track and monitor delivery teams and will need to adhere to company policies regarding scheduling, dispatching and customer service.
The ideal candidate should have proven experience as a scheduler or dispatcher, preferably in the furniture or logistics industry. Knowledge of relevant GPS tracking software systems, excellent organizational and multitasking abilities, and strong communication and interpersonal skills are essential. The candidate should also be capable of sound judgement and problem-solving, holding at least a high school diploma.
This is physically positioned at Pico Rivera, CA and candidates must be available from Monday to Friday during standard working hours with occasional needs outside these hours. The pay for this position ranges from $26.00-$30.00 per hour depending on experience.
Vesta Home offers benefits including PTO, 401k, medical insurance, dental insurance, and vision insurance.