Brand and Business Operations Manager

Pezzolo and Co. is hiring a Brand and Business Operations Manager in Petaluma, CA. The company operates an established home staging business serving Marin and Sonoma Counties for over twenty years, and has recently launched Pezzolo and Co. Outlet, an 18,000-square-foot furniture and design showroom. This role bridges the creative and operational sides of the expanding business, combining brand development with day-to-day strategic execution.

The position spans two primary areas of focus. On the brand and marketing side, the manager handles social media growth across Instagram and Facebook, oversees photography and video production, develops email campaigns and written content, supports copywriting and public relations efforts, manages website content updates, and creates branded materials including signage, packaging, and team apparel. This person maintains a cohesive, polished visual identity aligned with the company's elevated, design-driven brand across all customer-facing touchpoints.

In business operations, the manager develops and maintains standard operating procedures, templates, job descriptions, and documentation systems. Additional responsibilities include researching software and technology solutions, identifying efficiency improvements, supporting employee manual development, tracking marketing and retail performance metrics, maintaining a strategic promotional calendar, and serving as a project manager who shepherds initiatives from concept through completion. This person also supports Outlet staff and coordinates communication across departments.

Ideal candidates bring the following qualities and experience:

• Highly organized and capable of managing multiple simultaneous projects
• Strong written and interpersonal communication skills
• 5 or more years of professional experience in marketing, brand management, business operations, or project management
• Demonstrated expertise in social media, content creation, and digital marketing
• Comfortable learning and implementing new software and systems
• Independent, resourceful, and solution-oriented with the ability to develop plans and execute them without supervision
• Detail-oriented while maintaining perspective on broader business goals
• Professional presence appropriate for representing a design-focused brand
• Genuine interest in design, interiors, retail, or hospitality

Experience in design, home staging, retail, or lifestyle industries is strongly preferred.

Pezzolo and Co. provides group health insurance, vision and dental coverage, a health savings account, flexible spending account options, paid time off, and an employee discount. The position is full-time and based in-person in Petaluma. Applicants should submit a resume, cover letter, and portfolio samples to careers@pezzoloandco.com.